Communications
Matrix IT is a leading business communications provider.
Our streamlined communication solutions allow businesses of all sizes to work flexibly and collaboratively. Whether you need FTTC, fully managed MPLS solutions or hosted telephony, we can help you on your journey to next-generation communications.
Our success has been built on trust and close working relationships, thanks to our excellent services to our customers, who depend on robust and reliable communication solutions.
In an ever-increasingly connected world, we understand that communication solutions aren’t a 9-5 operation and that today, businesses cannot afford to experience downtime.
For more information on our communication solutions fill in our contact form to speak to one of our IT experts.
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Unify communications and boost productivity
Our business communication solutions will help you cut costs and boost productivity. As a trusted advisor, we provide the technology, training and expertise to unify your communications.
CONVERGENCE
Ensure your telephony, communications and IT works together.
REDUCED COSTS
Our pricing model is transparent with no hidden costs.
SUPPORT
Our team of highly skilled experts is on hand when you need it.
COMMUNICATION SOLUTIONS
Matrix IT’s reliable communication solutions enable your business to communicate and collaborate efficiently.
Hosted Telephony/VoIP
As businesses embrace remote working and robust contingency plans, then voice over IP or VoIP phone systems should be considered. Built-in the cloud, the need for on-premise equipment is removed, making this solution flexible as it can be accessed from anywhere with an internet connection.
Our VoIP systems are managed as part of our managed services, ensuring you have support when you need it. Providing up to 5000 minutes per handset, VoIP telephone systems should be enough for your telesales staff.
Staff can choose between the options of using a handset (with a headset), a mobile app, or both. Each option provides a feature-rich experience and includes all the standard features you would expect of a telephone system.
Enhanced features, such as CRM integration, call recording, and conferencing on the fly are just a few of the many available functions to benefit businesses.
Connectivity & Internet
Connectivity provides the gateway to your cloud and phone services, making communications management an essential part of your business, and the support we can provide.
Our connectivity portfolio compliments your business needs and budget. From FTTC through to a fully managed MPLS solution, we have the right products for you.
- Leased Line Connectivity – dedicated internet line with guaranteed service levels
- City Fibre – lower cost of ownership leased line solution
- Fibre to the Cabinet (FTTC) – standard business 20:1 contended internet line
- Multiprotocol Label Switching (MPLS) – private wide-area network used for connecting multiple offices
- Microsoft ExpressRoute –directly connect your Internet connection into Microsoft Azure, improving security
WHY CHOOSE MATRIX IT?
At Matrix IT, we want to help your business succeed through great technology solutions. We strive for continuous improvement and employ the best technically qualified team of experts to deliver excellent customer service time and time again. As a trusted strategic IT partner to a wide range of businesses and in-house teams we listen, tailor solutions and provide strategic advice. It is our goal to make IT effortless, allowing you to develop, grow and succeed.
We work with businesses of all sizes and sectors across Hampshire and the south of England, including Fareham, Portsmouth, Southampton, Winchester, Guildford and surrounding areas.
Trending guide
Your Guide to Remote Working
Remote working has become the norm across the UK since the Covid-19 pandemic. Most office-based businesses continued to have at least some staff members working from home, with many organisations making the switch to full-time remote working. If your business is implementing new working from home strategies, or you just want to make sure you are providing your teams with the right advice and support from an IT perspective, we’ve prepared this IT support guide to remote working.
Customer service excellence
Good service levels persuade many business to switch to our managed IT solutions
We provide a wide range of managed IT solutions for businesses located across Hampshire, West Sussex and beyond. Many businesses choose to switch their managed IT services to us to benefit from our high customer service levels.