Remote working has become the norm across the UK over the last eighteen months as businesses adapt to the challenges of and restrictions caused by the Covid-19 pandemic. Most office based businesses continue to have at least some staff members working from home, with many organisations making the switch to full time remote working. If your business is implementing new working from home strategies, or you just want to make sure you are providing your teams with the right advice and support from an IT perspective, we’ve prepared this IT support guide to remote working.
In the world of business, strategy is an important concept. It is the plan that outlines how you will reach your goals. Even if you have defined your aims and objectives, without a strategy, you won’t know how to reach them. You might have an overall business strategy but do you have an IT strategy? The two should go hand in hand as most organisations rely so heavily on IT to survive that without it, there would be no business. If this is the first you’ve heard of IT strategy and you’re not sure if you need one, this blog is for you.
If your business uses Microsoft 365 then you may be familiar with the suite of products that are on offer when you use this subscription based service. Popular with businesses as a way to keep data and communications in the cloud and enabling teams to work remotely with ease, Microsoft 365 includes everything you would expect from the traditional Office suite of tools as well as data sharing and storage capabilities. What you might be less familiar with, however, is how to keep your staff and data secure when using these products and that’s where our Matrix 365 Cloud Secure service can help out.
We are delighted to announce that Matrix IT, your local IT support company, is now ISO 9001 certified, demonstrating our commitment to delivering the highest quality services to our clients.
Recent research has shown that every 45 seconds, a business in the UK suffers a cyberattack. This means that if you are not protected against attack and don’t have an understanding of the latest vulnerabilities your company, your data and your customers are at risk. Unless, that is, you become Cyber Essentials certified.
The surface web – the part of the internet we are all familiar with – sees billions of searches every year, which sounds like a lot. However, this ‘clear web’ only represents around 4% of the World Wide Web. A much larger part of the web lurks underneath the surface and is known as the dark web. It is not indexed by search engines such as Google, but it is equally important for IT professionals to monitor. The anonymous and encrypted nature of the dark web, makes it the perfect place for cybercriminals to carry out their misdemeanours, which is why dark web monitoring services are so important as you never know when it could be your business data up for grabs.
As a business owner you will often face the dilemma of whether to outsource the services you need, or employ people to cover the key skills needed in-house. Sometimes, it makes sense to have your own internal departments and teams, but when it comes to requirements such as IT, it can often be beneficial to outsource, particularly if you don’t have the space or budget to hire people in-house. Though we could go on forever, there are 5 key reasons why we think your business could benefit from outsourcing IT support:
Spring officially arrives in the UK on 20th March and with it comes the concept of spring cleaning and getting everything tidied up, freshened up and ready for the rest of the year ahead. Spring cleaning isn’t just about dusting your office and shredding the paperwork you no longer need, it can also be a great opportunity to audit your IT systems and processes, getting rid of anything that is not working for you and implementing procedures to protect your data and enable you to work more efficiently.
We used to talk about cloud computing being the future, but now it is very much the present, and something which once you make the switch to, you simply can’t do without. Offering businesses a flexible and scalable solution to storage and day to day communications, one of the most popular services is Office 365. This suite of products enables you to access company data on the move and is ideal for today’s remote workforce.
Let’s set the scene. It’s 2021, and much like 2020, the majority of the UK’s office-based workforce is working remotely. This dispersal of people and endpoints makes keeping track of and protecting logins to your IT hardware and cloud-based systems almost impossible without the help of a firewall.