Matrix can support you remotely. We have detected you are using the operating system. The appropriate file may have already started downloading but if not click the save file button to download the file to your computer.
If we have wrongly detected your operating system please click cancel and select the correct version from the list below. This will install the program so we can access your machine for support purposes.
1. If the download didn’t start, click one of the links below to download manually.
2. Launch the downloaded program, it may be in your Downloads folder.
3. Give the 9-digit number to your IT admin.
When you want to end the support session, you must quit the program.
This ensures your computer cannot be remotely accessed until you download and run the program again.