Portsmouth FC’s Head Coach John Mousinho has delighted employees at a Fareham-based company after paying a special visit to their new headquarters. To celebrate an exciting new chapter in the Matrix IT’s 20-year history, John – who is currently guiding the ‘Blue Army’ to a stellar season on the pitch – visited the award-winning IT…
BT have started the process of switching off all traditional PSTN and ISDN telephony lines between now and 2025. Does your business rely on this infrastructure? Are you prepared? PSTN (Public Switched Telephone Network) and ISDN (Integrated Services Digital Network) telephone lines have been the backbone of traditional telephone services for many decades, utilising circuit-switched…
As businesses and individuals increasingly rely on digital platforms for communication, commerce, and information sharing, the critical role of Dark Web Monitoring emerges as an indispensable component in safeguarding against cyber threats. By delving into the depths of the dark web, organisations can proactively identify and mitigate potential risks, protect sensitive data, and fortify their…
The dynamic team of women at a Hampshire IT Managed Service Provider are striving to change perceptions of females in the tech industry. Recognising an industry-wide challenge, where women account for just 26% of the national IT workforce; Louise Gascoigne, Operations Director; Louise Bushell, Operations Manager; Sarah Tayler, Marketing Manager; Laura McNeilly, Financial Controller; Charli…
The Huntress Quarterly SMB Threat Report helps small and medium sized businesses (SMBs) to understand and take action against cyber threats. We’ve created this blog for you to learn more about the important and helpful information that the Huntress Quarterly SMB Threat Report provided for the third quarter of 2023. Over the past few months,…
Scam emails can be hard to identify, and a lot of people can fall victim to them if they are unaware of the different forms these emails can take. We’ve created this blog for you to understand the most common ways cyber-criminals will try to scam you using fake emails. Email Scams An email scam…
At Matrix, our clients’ satisfaction is paramount to our business, and we place customer service at the core of everything we do. That’s why we’re thrilled to announce the upcoming launch of our improved customer feedback solution, SmileBack. Our aim is to provide our customers with the highest level of customer service, by making it…
Congratulations to Ollie, our first line support engineer on closing our millionth service desk ticket last week, almost 12 years on since Matrix implemented their current Service Desk Management tool, an amazing milestone for Matrix and the team! Founded in 2003, Matrix’s first service ticket was supported by a team of 5 over 20 years…
Microsoft Teams is a communication platform that is used by businesses and individuals to work with different departments, chat, share files, host video conferences, collaborate on documents, integrate with other apps, and more. Organise with Channels: Create channels for different topics or teams. This helps keep discussions and files organised, making it easier to find…
Some believe that if they live a normal enough life cyber-crime can’t affect them, but the truth is it can happen to anyone and once a cyber-crime has occurred it can be hard to recover. The nature of internet scams can change over time, so it’s essential to stay informed about current threats. Below are…