Do You Have A Potentially Faulty MacBook Pro Hard Drive? Apple have announced that some MacBook Pro owners are losing data due to hardware failure. Any 128GB/256GB, non-touch bar, 13-inch MacBook Pro purchased between June 2017 and June 2018 are susceptible to this problem. To Prevent Data Loss Matrix Has Compiled Three Easy Steps: 1….
An integration software connecting VoIP/phone systems to CRM business systems. This software has tools which make quick and easy business calls. Such tools are: • PC application showing caller ID with incoming call and address book • Call presence through BLF • ‘Tapi’ tool for quick click number dialling • Activity logging Go integrator is…
Case Study: Installation of Matrix Hosted VoIP solution Location: Portsmouth, Hampshire Company Size: 10-15 Users Company Sector: Activity Centre Executive Summary: Due to our client expanding, a new phone system was required to give them the flexibility to grow. Moving them to our Hosted VoIP System allowed us to provision the four new handsets and deploy remotely. Resolution: •…
Case study: Server Failure Location: Waterlooville, Hampshire Company size: 15-20 users Company sector: Utility Supplier Executive Summary: Suffering a server failure due to a power outage, our client suffered registry corruption of their server resulting in no access to their CRM, data and email. Being on our managed support contract ensured that we were aware of both the issue,…
Using different passwords for different sites is important because each account you have has personal information that is important to protect or keep hidden within the internet. Having the same passwords over multiple account makes your most secure site only as strong as the weakest. If you fear forgetting your multiple different password, than select…
We have recently migrated the emails of a recycling company, based in Hampshire, to the cloud as well as installing a new Hosted VoIP system for the business. We were happy with the introduction of Microsoft Office 365 for the firm and appreciated their positive feedback.
‘Browser cookies’ or ‘website cookies’ are packets of information that are used by websites. They contain a sight name and a Unique user ID. The cookies download itself onto your PC when you open a website and accept the use of cookies. This is not to worry, as cookies are used for data memory. When…
The future is unpredictable. Anything can happen between ‘now’ and the so-called ‘then’ – whenever that may be. New challenges that we are not aware of at this moment of time will arise, whilst some existing challenges will remain pertinent. Here are our five challenges that we think will cause businesses the most problems in…
We have recently installed a new Hosted VoIP System for a client in the Healthcare industry. We appreciate the positive feedback from the Park Gate based firm and look forward to doing their IT moving forward. At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across…
Choosing your IT support can be a challenging process. Trying to pick a group of professionals that are not only good at what they do, but come at an affordable price, can be very to pin down and locate. Here are our top tips on what to consider when choosing your IT provider: Experts. How…