ISMS Statement

Matrix Business IT have implemented an Information Security Management System to manage our data and information to minimise risk. A copy of our ISMS statement is available on request from our email.

Privacy Policy

In this privacy policy references to “we”, “us” and “our” are to Matrix Business IT (t/a Matrix IT part of the Matrix Business Group). References to “our Website” or “the Website” are to

Matrix Business IT is registered with the ICO, registration number: ZA501114.

What information we collect and how

The information we collect via the Website may include.

  • Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  • Your IP Address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website but cannot be used to personally identify you.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 2018 and other applicable laws. The details we collect will be used:

  • To process your enquiry;
  • In certain cases we may use your email address to send you information on our other services. In such a case you will be offered the option to opt in/out by contacting us directly.

Your rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please contact us. Depending on the information you require, and based on the reason for requesting this information, we reserve the right to charge a fee if a sufficient amount of time is required to obtain this information for you. This does not affect your legal right to obtain this information.

Your right to be forgotten

GDPR provided individuals to have their personal data erased. This is known as the “Right to Erasure” or the “Right to be Forgotten”. If you wish to exercise this right, you need to make this to us verbally or in writing. We have one month from the date of this request to process it in line with Article 17 of GDPR. Your right to erasure does not apply if there is statutory requirement to keep this information. In cases where such a request is manifestly unfounded or excessive we can request a “reasonable fee” to deal with the request; or refuse to deal with the request. In either instance we will justify our decision.

General Data Protection Regulations (GDPR) & Security

We are committed to ensuring that your information is secure and all personal data we collect is handled in accordance with GDPR. To protect your information, prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Email marketing policy

When making an enquiry on this web page you will be given the option to agree to receive special offers and newsletters from us. Should you want to stop receiving these emails in future you can opt out of any future marketing emails from us by contacting us at our email or clicking the unsubscribe link in any marketing email you receive from us.


This Website uses cookies. A cookie is a small amount of data sent by Matrix IT server to the Visitor’s computer browser, which stores this data on the Visitor’s computer. The use of cookies enables Matrix IT to provide faster and more efficient access to returning Visitors. Most browsers allow a Visitor to accept or reject cookies and to request notification whenever a cookie is used. You do not need to accept cookies to access this Website, but by rejecting cookies you may experience impaired access to some offers, content and products in the Website and reduced ease of use. A cookie in no way gives us or any other system we use any access to your computer or any information about you, other than the data you choose to share with us, none of which can be used to identify you.

The types of Cookies we use on our website

Session Cookies – these are temporary and are erased when you close your internet browser.

Persistent Cookies – these remain on your hard drive until you erase them or they expire at a pre-set deletion date.

Strictly necessary cookies These cookies enable services you have specifically asked for.

They are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like forms and internet banking, cannot be provided.

Performance cookies These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functional cookies These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation such as advertisers.

Other third party cookies

On some pages of our website, other organisations may also set their own anonymous cookies (for example, a Facebook feed). They do this to track the success of their application, or to customise the application for you. Because of how cookies work, our website cannot access these cookies, nor can the other organisation access the data in cookies we use on our website.

How Do I Turn Cookies Off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, doing so may prevent the website from working as expected.

All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.

Detailed guidance on deleting or controlling cookies is available at

Declaration Of Consent

As a visitor to, I hereby give permission for my user information to be stored on cookie files. I also allow these files to remain on my computer after I have ended my browser session so they may be used upon my next visit to the website. I reserve the right to retract this permission by changing my browser setting to refuse cookies.

For any information on cookies and how to disable them, please go to

Web Analysis & Remarketing

This website makes use of Google Analytics, a web analytics service offered by Google Inc. (‘Google’). Google Analytics uses cookies, packets of data that are stored on your computer and enable an analysis of how you use the website. The information on the use of our website registered by the cookie is generally transferred to a Google server in the United States of America, where it is stored.Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

However, if IP anonymization is activated on this website, your IP address will first be truncated in Member States of the European Union or other signatories to the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States of America and truncated there. Google will use this information on behalf of the owner of this website to analyse how you use the website, generate reports on activity on the website and provide additional services to the website owner related to the use of the website and of internet. The IP address communicated by your browser within the framework of Google Analytics will not be merged with other Google data. You can change your browser settings to block cookies. However, we advise you that in that case you will not be able to fully use some functions of this website. You can also prevent data generated by the cookie on your use of the website (including your IP address) from being transferred to and processed by Google, by downloading and installing the browser plugin at this link [].

For further information about Google Analytics and data protection see

We also use cookies from Google Adwords to track which keywords visitors used to visit our website when clicking on a paid advert. We also use retargeting cookies to enable us to serve display ads to our website visitors who have not made an enquiry with us. For more information about how to opt out of interest based display ads served by Google visit their AdWords website.

We may use AddThis to enable the social media Share buttons on the website. Creating user profile pseudonyms for web analytics: A web analysis service of the provider Addthis Inc., collects and stores data from which user profiles are created using pseudonyms. These user profiles are used to analyse the behaviour of visitors and are analysed with the aim of improving and personalising our offering. To read the AddThis privacy policy, see: These user profile pseudonyms are not merged with personal data on the bearer of the pseudonym without the express permission of the person in question, which must be granted separately.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.