Congratulations to Ollie, our first line support engineer on closing our millionth service desk ticket last week, almost 12 years on since Matrix implemented their current Service Desk Management tool, an amazing milestone for Matrix and the team! Founded in 2003, Matrix’s first service ticket was supported by a team of 5 over 20 years…
Matrix IT are thrilled to announce winning, not 1, but 2 awards last night at The South Coast Business Awards. Business of the Year Award – Matrix IT Service Excellence Award – Matrix IT The event sponsored by Lee Pack Media, took place on 28th November and was a great night for the Hampshire and…
Movember is the leading charity changing the face of men’s health, and this November the Matrix team are joining them to make a difference for men’s health – in prostate cancer, testicular cancer, mental health and suicide prevention. The Mo Bros at Matrix IT have started with a clean-shaven face, ready to craft their own…
Windows Server 2012 will reach its End of Life (EOL) on 10th October 2023. This means that Microsoft will officially discontinue support and updates for this operating system version. After this date, these products will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates. Running an unsupported operating…
Matrix IT are delighted to announce the extended partnership with Portsmouth Football Club. The multi-year agreement means Matrix will have supported Pompey for more than a decade. Matrix IT provide outstanding secure IT services, with an efficient and effective customer-focused approach. They are the club’s official half-time partner, as well as official sponsors of the…
Matrix IT, a leading Hampshire based IT support company has joined forces with Havant Rugby Football Club (HRFC) ahead of its new season. Founded in 1951, Havant Rugby Football Club is a community amateur rugby club that plays at Hooks Lane in Havant. With a playing membership in excess of 700 HRFC is one of the…
(Photo left to right: Kev Penny, Louise Gascoigne, Matt Faulkner, Steve Carnell) Matt Faulkner, who joined Matrix in 2021 as Chief Technical Officer, has been appointed as Managing Director. Matt brings invaluable commercial experience to the company, having over 20 years of experience working in IT. With a background in engineering, he has a deep…
A leading Hampshire IT solutions company has raised £2,000 for three local charities at its family-friendly football day. The fun-filled sporting event, hosted by Fareham-based Matrix IT, was held at The OnSite Group stadium, home of AFC Portchester. It raised an impressive £2,000 for baby loss charity, Sands, palliative care provider, Rowans Hospice, and Walking…
Raffle tickets now on sale! £1 a strip! All proceeds go to charity. Matrix IT’s Charity Football Day organisation is well underway and we’re truly grateful for the raffle prize donations we have received: A Ferrari hat signed by F1 driver Charles Leclerc. A trio of Sparkling Wine from Hambledon Vineyard. 22/23 Season signed Pompey…
Quarantine Email Update: Shared Mailboxes Following the quarantined email issues with the Barracuda mail service, we have a further update on shared mailboxes. A new temporary passcode access method has been introduced for shared mailbox quarantined emails. We have enabled this for all customers so you will be able to manage the quarantine of shared…