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The role of the IT department is to ensure that the organisation’s technology infrastructure is running smoothly, securely, and efficiently, and to support the business operations of the organisation through the effective use of technology.

Unfortunately, some challenges slip through or can be as a result of a business having no IT department, which then presents a problem for companies in a variety of ways, such as data management, IT infrastructure management, integration, scalability and much more.


With the increasing reliance on digital systems and data storage, businesses are vulnerable to various cyber threats, such as hacking, phishing, ransomware, and data breaches. The increase in cyber-attacks and data breaches, security has become a top concern for companies meaning they must ensure that their systems and data are protected from unauthorised access, theft, and other security threats.

Data Management

Companies deal with vast amounts of data generated every day, which can be overwhelming to manage, analyse, and utilise effectively. This data needs to be collected, stored, processed, analysed, and shared across different departments and systems and managing/securing this data can be a significant challenge for companies.

IT Infrastructure Management

Maintaining and upgrading IT infrastructure can be a challenge, especially for small and medium-sized businesses with limited resources. They need to ensure that their hardware, software, and network are up-to-date and functioning correctly.


Many companies use a variety of applications, software, and systems to support their operations. Integrating different software systems and applications can be challenging, especially if they are developed by different vendors or are not designed to work or communicate with each other.


The demand for skilled IT professionals is high, and finding and retaining top talent can be challenging, especially in the face of growing demand and competition. Companies need to offer competitive compensation and benefits packages to attract and retain skilled IT professionals.

Scalability and Flexibility

As businesses grow and change, their IT systems and infrastructure must be scalable and flexible enough to adapt to evolving needs and requirements. They need to ensure that their IT infrastructure can also handle increasing demand of scaling systems and applications as needed, without compromising performance or security.

User Experience

Companies need to ensure that their technology solutions are user-friendly and provide a positive user experience. This includes everything from the design of the user interface, to the speed and responsiveness of the system. With the ever-increasing trend towards remote work, businesses must also ensure that their IT systems and infrastructure can support remote access, collaboration, and security.

If your business is facing any of these or other challenges and you feel like you need to chat to the experts then no problem, email us today or call us on 01329 888444.

Matrix Business IT | Company number: 10099930