Remote Monitoring For Your IT Systems
Remote monitoring keeps track of your IT systems in real time. Think of us as a 24/7 bodyguard. We see issues as they happen and take immediate action to protect your company.
It gives complete peace of mind. We can quickly detect and fight off cyber threats, install updates, spot system faults and fix problems before they cause damage.
Remote monitoring means less downtime and greater efficiency. With a powerful 24/7 guard against technical headaches, you can get on with what you do best — running the business.
Call us on 01329 888 444, or if you’d prefer to write, hit the big button below:
IT monitoring – How it works
All our IT services are flexible, including monitoring. We deliver only what you need, with no superfluous costly add-ons.
TIMELY SYSTEM UPDATES
A convenient, reliable way to strengthen cybersecurity. Installed outside office hours for minimal disruption.
You get a comprehensive picture of your IT performance, allowing informed decisions on efficiency improvements.
Issues are caught early. This makes them quicker and easier to fix, without damage or interruption to business.
How is remote monitoring done?
It begins with an initial conversation, where there is no obligation to proceed if our services are not the right fit for you.
Should you decide to move forward, you will benefit from a winning combination of cutting-edge technology and the expertise of our friendly and knowledgeable team.
Operating from our Fareham offices, we diligently monitor your technology infrastructure, including servers, applications, workstations, and network devices.
Our goal is to ensure that everything remains secure, up-to-date, and performing optimally. In the event of any issues, we will promptly notify you and resolve them. In many cases, we can address the problem remotely. However, if an on-site visit is necessary, our technicians will be readily available as we are located in your area.
Remote system monitoring — Why choose us?
Our engineers are second to none, trained to the highest standards in the complete range of technical skills.
Between us, we’ve fixed virtually every IT issue there is. No matter how complex the problem, we’ll know how to solve it because we’ll have seen it before.
Matrix has not one, but two ISO accreditations — ISO27001 and ISO9001 — a simultaneous demonstration of rigorous security management and excellent service.
Most importantly, we genuinely care about your business. We’re not here to sell stuff — and we speak in plain English. It’s about building a trusted partnership of equals.
We love a conversation, so call us on 01329 888 444. If you’d prefer to write, hit the big button below:
Your Guide to Remote Working
Remote working has become the norm across the UK since the Covid-19 pandemic. Most office-based businesses continued to have at least some staff members working from home, with many organisations making the switch to full-time remote working. If your business is implementing new working from home strategies, or you just want to make sure you are providing your teams with the right advice and support from an IT perspective, we’ve prepared this IT support guide to remote working.
Customer service excellence
Good service levels persuade many business to switch to our Managed IT Solutions
We provide a wide range of managed IT solutions for businesses located across Hampshire, Dorset, Wiltshire and Sussex. Many businesses choose to switch their Managed IT Services to us to benefit from our high customer service levels.
"Matrix IT handled everything for us" — Head – Hampshire School
Our school desperately needed an upgrade to it’s Wi-Fi network. Matrix IT handled everything for us. They found us the right technology and installed it very quickly, with no disruption. Very professional and reliable.