Remote Support

Matrix can support you remotely. Follow the steps below to download the program allowing us to gain access to your machine for support purposes.

  1. Click on the link: Matrix IT Remote Support
  2. Launch the downloaded program, it may be in your Downloads folder.
  3. Give the 9-digit number to your IT admin.

When you want to end the support session, you must quit the program.
This ensures your computer cannot be remotely accessed until you download and run the program again.

Matrix IT Remote Support

Customer service excellence

Good service levels persuade many business to switch to our managed  IT solutions

We provide a wide range of managed IT solutions for businesses located across Hampshire, West Sussex and beyond. Many businesses choose to switch their managed IT services to us to benefit from our high customer service levels.

"Matrix IT handled everything for us"

— Head – Hampshire School

Our school desperately needed an upgrade to it’s Wi-Fi network. Matrix IT handled everything for us. They found us the right technology and installed it very quickly, with no disruption. Very professional and reliable.