Google and Yahoo have declared the implementation of a more rigorous criteria for bulk email senders. Scheduled to take effect on 1st February 2024, these new terms aim to enhance the filtration of spam and phishing emails, marking a substantial and positive development in the ongoing fight against such cyber threats. The swift timeline however,…
At Matrix, our clients’ satisfaction is paramount to our business, and we place customer service at the core of everything we do. That’s why we’re thrilled to announce the upcoming launch of our improved customer feedback solution, SmileBack. Our aim is to provide our customers with the highest level of customer service, by making it…
Congratulations to Ollie, our first line support engineer on closing our millionth service desk ticket last week, almost 12 years on since Matrix implemented their current Service Desk Management tool, an amazing milestone for Matrix and the team! Founded in 2003, Matrix’s first service ticket was supported by a team of 5 over 20 years…
Matrix IT are thrilled to announce winning, not 1, but 2 awards last night at The South Coast Business Awards. Business of the Year Award – Matrix IT Service Excellence Award – Matrix IT The event sponsored by Lee Pack Media, took place on 28th November and was a great night for the Hampshire and…
Movember is the leading charity changing the face of men’s health, and this November the Matrix team are joining them to make a difference for men’s health – in prostate cancer, testicular cancer, mental health and suicide prevention. The Mo Bros at Matrix IT have started with a clean-shaven face, ready to craft their own…
Windows Server 2012 will reach its End of Life (EOL) on 10th October 2023. This means that Microsoft will officially discontinue support and updates for this operating system version. After this date, these products will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates. Running an unsupported operating…
Matrix IT are delighted to announce the extended partnership with Portsmouth Football Club. The multi-year agreement means Matrix will have supported Pompey for more than a decade. Matrix IT provide outstanding secure IT services, with an efficient and effective customer-focused approach. They are the club’s official half-time partner, as well as official sponsors of the…
Matrix IT, a leading Hampshire based IT support company has joined forces with Havant Rugby Football Club (HRFC) ahead of its new season. Founded in 1951, Havant Rugby Football Club is a community amateur rugby club that plays at Hooks Lane in Havant. With a playing membership in excess of 700 HRFC is one of the…
(Photo left to right: Kev Penny, Louise Gascoigne, Matt Faulkner, Steve Carnell) Matt Faulkner, who joined Matrix in 2021 as Chief Technical Officer, has been appointed as Managing Director. Matt brings invaluable commercial experience to the company, having over 20 years of experience working in IT. With a background in engineering, he has a deep…
Raffle tickets now on sale! £1 a strip! All proceeds go to charity. Matrix IT’s Charity Football Day organisation is well underway and we’re truly grateful for the raffle prize donations we have received: A Ferrari hat signed by F1 driver Charles Leclerc. A trio of Sparkling Wine from Hambledon Vineyard. 22/23 Season signed Pompey…