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When most people think of Microsoft Teams, they think of video calls and online meetings, but Teams is far more than just a video conferencing tool. Among its powerful features, Teams integrates Microsoft Planner for organised task management and Teams Polls for quick team insights. Microsoft Planner: Streamlined Task and Project Management Managing tasks can quickly…

An image for an Ensuring Business Continuity with IT Backup Support blog.

In today’s fast-paced digital world, business continuity is more than a strategic advantage – it’s a necessity. Whether it’s natural disasters, cyber attacks, hardware failures, or even human error, unforeseen disruptions can occur at any time. The ability to quickly recover from such incidents is crucial for maintaining trust, revenue, and operational stability. This is…

Fareham-based Matrix IT has announced the launch of Matrix Mobiles, a competitive mobile phone offering, designed to enhance connectivity for businesses. Matrix Mobiles offers a versatile range of work phones available as an add-on service for all customers, featuring flexible packages, including pay monthly phones and SIM-only plans. This new service aims to help businesses…

Finding the right IT solution is more than just a necessity—it’s a strategic advantage. Every business has unique needs, and the technology that works for one company might not be the best fit for another. Whether you’re a startup or an established enterprise, discover how the right technology can drive efficiency, innovation, and success. Enterprise…

‘Backup’ and ‘Disaster Recovery’ are two related but distinct concepts in the field of Data Management and IT Infrastructure. They both play crucial roles in ensuring the availability, integrity, and resilience of data and systems, but they serve different purposes and involve different strategies and techniques. The primary purpose of backup is to create copies…

Quarantine Email Update: Shared Mailboxes Following the quarantined email issues with the Barracuda mail service, we have a further update on shared mailboxes. A new temporary passcode access method has been introduced for shared mailbox quarantined emails. We have enabled this for all customers so you will be able to manage the quarantine of shared…

Quarantine emails As many of you are aware, our email quarantine security service provided by Barracuda has been experiencing some issues over the last few days. In the interest of security Barracuda have made a change to the way that quarantined emails are released which resulted in some errors when trying to release emails from…

As more and more companies shift to remote work, it’s essential to ensure that your IT infrastructure is secure. Businesses, and specifically IT departments, are often challenged by the security measures required to maintain security through remote working. The compromise between flexibility, business agility, and security has never been so apparent. The decentralised nature of…

Technology is always expanding in the business sector and helping to make organisations more efficient, but technologies that help businesses get better will become the first thing that is targeted by cyber-criminals, so it is important to always keep up with digital security. Business phones, especially mobiles, are the first point of communication between employees…

Thousands of people around the world have reported being unable to access several Microsoft services. Microsoft 365 Users may be unable to access the following services including Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Graph, PowerBi and Microsoft 365 Admin Center. The problem has been isolated to a networking configuration issue,…

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Matrix Business IT | Company number: 10099930