IT support in education plays a critical role in enhancing the learning environment, ensuring smooth administrative operations, and keeping institutions up-to-date with technological advancements. Enhanced Learning Experience Access to Digital Resources: IT support provides students and teachers with access to a comprehensive range of digital learning resources, including extensive online libraries filled with diverse content,…
Cyber threats are continually evolving, becoming more sophisticated and harder to detect. As a result, businesses and individuals alike must be proactive in defending their data and systems from malicious actors. One of the most effective tools in this defensive arsenal is the firewall. What is a Firewall? A firewall is a shield that protects…
Matrix IT has been listed as one of the UK’s top five Managed Service Providers in the 2024 Channel Futures MSP 501 rankings. The prestigious listing honours the global giants of the technology industry, ranking companies based on their growth, profitability, and innovation. Following what was described as one of the most “competitive years in…
In today’s fast-paced digital landscape, crafting a robust IT strategy is imperative for businesses to thrive and remain competitive. An effective IT strategy not only aligns technological initiatives with organisational goals but also drives innovation, enhances operational efficiency, and ensures seamless business operations. However, developing such a strategy requires careful planning, clear objectives, and a…
As businesses and individuals increasingly rely on digital platforms for communication, commerce, and information sharing, the critical role of Dark Web Monitoring emerges as an indispensable component in safeguarding against cyber threats. By delving into the depths of the dark web, organisations can proactively identify and mitigate potential risks, protect sensitive data, and fortify their…
Setting up a secure password is essential to all members of an organisation since just one strong password can mean all the difference to the security of that organisation. Strong Passwords When setting up passwords, most people have the habit of re-using weak passwords because they’re easy to remember, but this isn’t the most secure…
Google and Yahoo have declared the implementation of a more rigorous criteria for bulk email senders. Scheduled to take effect on 1st February 2024, these new terms aim to enhance the filtration of spam and phishing emails, marking a substantial and positive development in the ongoing fight against such cyber threats. The swift timeline however,…
The Huntress Quarterly SMB Threat Report helps small and medium sized businesses (SMBs) to understand and take action against cyber threats. We’ve created this blog for you to learn more about the important and helpful information that the Huntress Quarterly SMB Threat Report provided for the third quarter of 2023. Over the past few months,…
Scam emails can be hard to identify, and a lot of people can fall victim to them if they are unaware of the different forms these emails can take. We’ve created this blog for you to understand the most common ways cyber-criminals will try to scam you using fake emails. Email Scams An email scam…
Congratulations to Ollie, our first line support engineer on closing our millionth service desk ticket last week, almost 12 years on since Matrix implemented their current Service Desk Management tool, an amazing milestone for Matrix and the team! Founded in 2003, Matrix’s first service ticket was supported by a team of 5 over 20 years…