IT support in education plays a critical role in enhancing the learning environment, ensuring smooth administrative operations, and keeping institutions up-to-date with technological advancements. Enhanced Learning Experience Access to Digital Resources: IT support provides students and teachers with access to a comprehensive range of digital learning resources, including extensive online libraries filled with diverse content,…
Cyber threats are continually evolving, becoming more sophisticated and harder to detect. As a result, businesses and individuals alike must be proactive in defending their data and systems from malicious actors. One of the most effective tools in this defensive arsenal is the firewall. What is a Firewall? A firewall is a shield that protects…
Matrix IT has been listed as one of the UK’s top five Managed Service Providers in the 2024 Channel Futures MSP 501 rankings. The prestigious listing honours the global giants of the technology industry, ranking companies based on their growth, profitability, and innovation. Following what was described as one of the most “competitive years in…
In today’s fast-paced digital world, businesses are continually seeking ways to streamline operations and boost productivity. Amidst this technological evolution, the role of IT has become paramount. However, managing IT infrastructure and ensuring it’s functioning seamlessly can pose significant challenges. Here are some of the advantages of IT Managed Support Services. Outsourced IT Operations IT…
The 2025 PSTN switch off has been delayed to 2027, are you prepared? PSTN (Public Switched Telephone Network) and ISDN (Integrated Services Digital Network) telephone lines have been the backbone of traditional telephone services for many decades, utilising circuit-switched networks to facilitate voice communication. Back in September 2023, BT Openreach announced by the next two…
As businesses and individuals increasingly rely on digital platforms for communication, commerce, and information sharing, the critical role of Dark Web Monitoring emerges as an indispensable component in safeguarding against cyber threats. By delving into the depths of the dark web, organisations can proactively identify and mitigate potential risks, protect sensitive data, and fortify their…
Setting up a secure password is essential to all members of an organisation since just one strong password can mean all the difference to the security of that organisation. Strong Passwords When setting up passwords, most people have the habit of re-using weak passwords because they’re easy to remember, but this isn’t the most secure…
Windows 10 will reach its End of Life (EOL) on 14th October 2025. Before Windows 10 reaches its EOL, users should take certain actions to ensure the security and functionality of their systems. What is Windows 10 EOL? Microsoft has a lifecycle policy for its operating systems, and at some point, each version reaches its…
Google and Yahoo have declared the implementation of a more rigorous criteria for bulk email senders. Scheduled to take effect on 1st February 2024, these new terms aim to enhance the filtration of spam and phishing emails, marking a substantial and positive development in the ongoing fight against such cyber threats. The swift timeline however,…
At Matrix, our clients’ satisfaction is paramount to our business, and we place customer service at the core of everything we do. That’s why we’re thrilled to announce the upcoming launch of our improved customer feedback solution, SmileBack. Our aim is to provide our customers with the highest level of customer service, by making it…