Proactive monitoring is an essential aspect for any IT company or department. It will identify potential issues before they become a major problem. Our monitoring service here at Matrix is crucial. Our network operation centre (NOC) monitors your IT systems, making sure that all systems are functioning properly, as well as alerting us of any…
General Data Protection Regulation (GDPR) is the new legislation that brings data security in line with new ways that data is now used. Currently, the UK relies on the Data Protection Act from 1998 but this will soon be replaced in May 2018. It introduces tougher fines for non-compliance and breaches and gives people more…
Matrix IT offers a wide range of IT support services, IT solutions, service level agreements (SLAs) and managed IT services. We continually monitor needs and usage and adjust the contract accordingly to save your business money. Our experience and knowledge of computer services and IT solutions will move your business forward. We work closely with…
Choosing to go outsourced for IT support can be beneficial to any sized business, as long as you choose the right company who will provide the best service for you. Outsourced IT support is a specialist IT company that helps to support your IT and technological needs. Whether you want to become fully outsourced, or simply…
Sage offers software for your business that can be used a very effective tool. Sage CRM is a solution for businesses that connects you with your customers. Sage CRM is the main Customer Relationship Management software product for small and medium sized companies and it includes three modules sales, marketing and customer service. Users will…
Have you got a social media policy set in place? Do your employees know the the do’s and don’ts of posting on the companies social media platforms? A social media policy is all the procedures and guide lines for any employee using their companies social media platforms so that they are aware that it will…
At Matrix IT, we have recently re-branded and increased our presence on popular social media websites in order to reach out to our clients through additional platforms. We believe our customers, will always find this beneficial as this is another way they can be alerted about important company products we provide before, when and after…
Windows Server 2008 is one of the most popular operating systems out there but come 2020 Microsoft will be officially ending its support for the server. This gives you plenty of time to think about and plan your upgrade. By the 14th of January 2020 Microsoft will no longer support this server, meaning your operating…
Cybersecurity is the body of technologies, processes and practices designed to protect devices and reduce the risk of attacks, damage or unauthorized access to our personal data that we store on certain devices and online. Cybersecurity is more important now than ever before because phones, tablets, computers, the internet, online banking, emails and social media…
Matrix IT Solutions recently undertook an installation of a Wi-Fi solution that was necessary at a local school in Portsmouth, Hampshire. The school itself has students from Nursery, right through to Senior School age. This is a grand total of 450+ students plus staff. Therefore, a large infrastructure was needed to handle the traffic that the…