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A leading Hampshire IT Managed Service Provider has strengthened its pledge to address the region’s skills gap shortage by hiring two new apprentices. Fareham-based Matrix IT has secured positions for Josh Francis (21), who will be working as a Level 1 Support Technician, and Kayleigh Tozer (19), who will be learning the ropes with the Operations…

Quarantine Email Update: Shared Mailboxes Following the quarantined email issues with the Barracuda mail service, we have a further update on shared mailboxes. A new temporary passcode access method has been introduced for shared mailbox quarantined emails. We have enabled this for all customers so you will be able to manage the quarantine of shared…

Quarantine emails As many of you are aware, our email quarantine security service provided by Barracuda has been experiencing some issues over the last few days. In the interest of security Barracuda have made a change to the way that quarantined emails are released which resulted in some errors when trying to release emails from…

Thousands of people around the world have reported being unable to access several Microsoft services. Microsoft 365 Users may be unable to access the following services including Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Graph, PowerBi and Microsoft 365 Admin Center. The problem has been isolated to a networking configuration issue,…

We are excited to have launched our new website which includes insightful content covering key trends and industry topics to help you navigate the ever-changing world of technology. We have created a clean, modern design and improved site navigation to help our users find exactly what they’re looking for and better represent who we are…

We are pleased to welcome Frances Moore as Matrix IT’s new Marketing Director as well as seven new members of staff. We now have three new technical engineers, two sales people and two apprentices – Anton Andre, Adam Withers, Damian Brook, Zoe Gray, Ollie Bennett, Kieran Innes and Ru Ahmed. The latest recruits stand Matrix…

2020 has certainly been a tumultuous year for businesses.  With the Covid-19 pandemic forcing many companies to adapt the way they work and home working becoming normal in many industries, it has certainly been a year that has changed the way we need and use IT. Going forward in 2021, and what we hope will…

Microsoft will release the first upgrade to Windows Server 2016 later this month! The update will be the first of many that Microsoft will roll out, with them aiming to bring out a new update every September and March, starting now. Windows Server 2016 is a server operating system developed by Microsoft as part of…

If you use the built-in Mail app on your iPhone or iPad and use Office365, Outlook.com or Exchange 2016 for email, you may want to hold off installing the new iOS 11 update, or purchasing one of the newly launched iPhone 8 and iPhone X as it’s not currently supported and has a number of…

At Matrix IT, we have recently re-branded and increased our presence on popular social media websites in order to reach out to our clients through additional platforms. We believe our customers, will always find this beneficial as this is another way they can be alerted about important company products we provide before, when and after…

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Matrix Business IT | Company number: 10099930