web analytics

01329 888444 | CLIENT PORTAL | EMAIL


Open/Close Menu With you every step of the way...
CALL US NOW: 01329 888444

Microsoft Teams and Zoom are two of the most popular collaboration and communication platforms used by businesses, educational institutions, and individuals around the world. The choice between Teams and Zoom depends on individual or organisational needs, preferences, and existing technology infrastructure. It’s recommended to evaluate both platforms and consider the specific requirements before making a decision, here are some pros and cons of each platform:

Microsoft Teams


  • Integration with other Microsoft products: Teams seamlessly integrates with other Microsoft applications like Office 365, SharePoint, and OneDrive, making it convenient for users already using these tools.
  • Robust collaboration features: Teams offers a range of collaboration features, including document sharing, co-authoring, and real-time editing, allowing teams to work together efficiently.
  • Extensive communication options: Teams provides a variety of communication channels, such as chat, voice calls, and video conferencing, making it easy to connect with team members. It also has the ability to host meetings with up to 10,000 participants and webinars with up to 20,000 participants.
  • Security and compliance: Teams offer advanced security features, data encryption, multi-factor authentication, and compliance with industry standards, making it suitable for organisations with strict security requirements.
  • Available on multiple devices: Microsoft Teams is available as an application (app) for iOS and Android devices.


  • Steep learning curve: Due to its extensive features, Teams can be complex for new users, requiring some time to become familiar with its functionalities.
  • Resource-intensive: Running Teams on devices with low system specifications may result in slower performance, especially during video calls or screen sharing.
  • Limited meeting participants: The free version of Teams has a limit of 100 meeting participants, while the paid version supports up to 10,000 participants. This may be a drawback for larger meetings or webinars.



  • User-friendly interface: Zoom has a simple and intuitive interface, making it easy for users to quickly join meetings and navigate the platform.
  • High-quality video and audio: Zoom offers reliable video and audio quality, even in low-bandwidth situations, resulting in a smoother meeting experience.
  • Large meeting capacity: Zoom allows a larger number of participants compared to Teams. The free version supports up to 100 participants, while paid plans can accommodate even larger groups.
  • Virtual backgrounds and filters: Zoom provides fun features like virtual backgrounds and filters, adding a touch of personalisation to meetings.
  • Robust collaboration features: Wide range of collaboration features, including document sharing, screen sharing, and virtual backgrounds.
  • Available on multiple devices: Can be used on a wide range of devices, including smartphones, tablets, laptops, and desktops.
  • Security and compliance: Offers a range of security features, including data encryption, two-factor authentication, and compliance with industry standards.
  • Affordable price: Can be more affordable than other collaboration platforms, particularly for small and medium-sized organisations.


  • Limited integration options: While Zoom integrates with some third-party applications, it does not have the same level of integration with other tools compared to Teams, particularly Microsoft’s suite of applications.
  • Basic collaboration features: Zoom’s collaboration features are more limited compared to Teams. While it supports screen sharing and chat, it may not have the same level of document collaboration and real-time editing capabilities.
  • Connection Issues: Can experience connection issues, particularly when hosting large meetings or webinars even though it is a maximum of 100 participants for free accounts and up to 1,000 for paid accounts.
  • Security concerns: Zoom faced some security issues in the past, such as “Zoom bombing” incidents. However, the platform has since made significant improvements to enhance security.

If you already use Microsoft products extensively, Teams may provide a more integrated and comprehensive solution. Conversely, if simplicity, ease of use, and larger meeting capacities are your priorities, Zoom may be a more suitable choice. It’s important to look at your specific requirements and consider the pros and cons outlined above to make an informed decision that aligns with your unique needs.

If you would like any information about how communication platforms like Microsoft Teams and Zoom can benefit your business, especially if you have hybrid or remote working employees, then call us on 01329 888444 or email us today.

Matrix Business IT | Company number: 10099930