About Us

IT Managed Service Provider

Matrix is an IT Managed Service Provider. We have been delivering the full range of IT services since 2003. It all began in a spare room… but more about that later.

We’re based in Fareham so if your business is in or around Portsmouth, Southampton, Winchester or Guildford, we’re nearby. We have the region’s most highly trained, experienced technicians in your area.

We have a flexible approach to Managed IT Services. It’s all about your business goals and creating an IT strategy around your business growth. Technology should be the hassle-free, dependable tool that gets you there.

Call us on 01329 888 444 and we’ll have a chat. If you’d prefer to write, hit the big button below:


IT support company… in and around Hampshire, Dorset, Wiltshire and Sussex

As an IT support company, and a certified Microsoft Solutions Partner, we’re technical experts. We understand your business depends on its technology.

As IT experts, you may need help with a specific IT Project or an IT Strategy to bring your business vision to life. Are you worried about Cyber Security? Thinking about Microsoft 365 Migration?

No problem is too big, too small or unsolvable. We’ll have seen it before and will know how to sort it out without fuss and bother.

We’re happy to be an extension to your IT team, step in for temporary cover — or we can deliver fully outsourced IT Managed Services.

IT Managed Services… with business expertise

Everything starts with your business — current needs, goals and high-level objectives. We’re technical experts who understand how business works.

Managed IT Services

24/7 IT support, remote monitoring for peace of mind, VoIP phones and hosted PBX for streamlined, cost-saving communication.

Cyber Security

Cybersecurity and dark web monitoring bring robust protection. Cyber Essentials consultancy delivers hassle-free compliance.

Cloud Consultation

From failsafe data backup restore to full or partial cloud migration or Microsoft 365 migration, we have it covered.

IT Projects and Strategy

A clear IT strategy bridges the gap between your business vision and its current technology. IT project management makes sure everything goes to plan.

More about Matrix (and the spare room)

When Nic Cronin and his father John formed Matrix in 2003, our Fareham offices didn’t yet exist. As with many businesses, a small spare room was the modest launch pad for success.

Over the last 20-plus years, we’ve brought together the brightest engineering talent in the region. Their range of expertise is extraordinary. Working together, there is literally nothing we can’t solve.

In recognition of our technical artistry, we’ve been awarded Microsoft Solutions Partner Certification — a guarantee of professional excellence at the highest level. It means you’re in safe hands.

We can go further than that. Matrix has not one, but two ISO accreditations — ISO27001 and ISO9001 — a simultaneous demonstration of rigorous security risk management and excellent service. We’re also Cyber Essentials Plus certified.

We’ve come a long way since the spare room. If you’re in Fareham, come and see for yourself. /p>

Call the Matrix team on 01329 888 444 or hit the big button to send a message.


"Matrix IT handled everything for us"

Head – Hampshire School

Our school desperately needed an upgrade to it’s Wi-Fi network. Matrix IT handled everything for us. They found us the right technology and installed it very quickly, with no disruption. Very professional and reliable.

“Matrix planned everything for us!”

MD – Recruitment Agency

When we had outgrown our small office, we had the daunting task of moving business premises, and I was very concerned about just how disruptive this would be. But Matrix planned everything for us! We simply packed up on Friday afternoon, and come Monday morning, we arrived at the new office and we….


Matt Faulkner

Managing Director

Lou Gascoigne

Operations Director

Steve Carnell

Commercial Director

Kev Penny

Technical Director

Get in touch

Interested in our IT and Security Services? Just need technical advice? Speak to one of our IT experts.