Matrix IT want your business to succeed through technology

Matrix IT are committed to providing the expertise and services that ensure your business and IT systems run smoothly and efficiently at all times. By taking away the burden of IT, we allow you to focus on what you do best, whilst maximising the return on your investment.

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Our Heritage

Matrix IT was formed by Nic Cronin and his now-retired father John in February 2003, originally operating from his spare room. Within a year, the company began to take shape, moving into offices and delivering an unrivalled service.

Since our humble beginnings we have attracted great talent, moved through the ranks of Microsoft to achieve Gold partner status, and built a robust IT services business.

At Matrix we believe that building long-standing client relationships is key to the success of any business, and we take great pride in the relationships that we have developed over the years.

Our Purpose and Values

To provide outstanding secure IT services with an efficient and effective customer-focused approach.

Team spirit

  • Team first, individuals second.
  • We demonstrate a united professional front and respect each other.
  • There is nothing we can’t do when we work together. 

    “We’re unrelenting in our pursuit of excellence!” 

Resilience

  • We are resilient. We solve problems and are accountable.  
  • We understand the value of every task and continually adapt to improve.  
  • No problem is ever too big or too small to resolve.

“Let’s work hard and show passion to get it right first time!”  

Wellbeing first

  • We show our employees and colleagues we care. There is always someone to talk to.  
  • We understand that humour improves productivity, reduces stress, and provides motivation. 
  • We balance the pressures of work with creating a fun environment to bring us all together. 

    “Life is better when you’re laughing!” 

Communicate

  • We understand the value of positive communication with employees, colleagues, and customers. 
  • We use the right communication at the right time.  
  • We listen to each other, share knowledge, and deliver the same message.  

    “Let’s stay connected!” 

Contact us

01329 888444

For more information on our products and services get in touch with one of our IT experts today.

Email: [email protected]

"We needed a fast response time"

Manager – Industrial Services

Reliability is key to the IT Systems we use every day, but if something does go wrong, we needed a fast response time and someone we knew could deliver. Matrix IT has proven themselves on both counts, time after time.

"Matrix IT handled everything for us"

Head – Hampshire School

Our school desperately needed an upgrade to it’s Wi-Fi network. Matrix IT handled everything for us. They found us the right technology and installed it very quickly, with no disruption. Very professional and reliable.

Enough about us, it’s about you…

Our first priority is to help you achieve success using technology, whether you are in need of a completely outsourced, fully managed IT support service, or simply require extra support for your in-house staff, Matrix IT has the right people, products and systems for you.

We have been providing IT support for over 20 years and we understand that the service we deliver to our customers is paramount to ensure that your business runs in a reliable and efficient way.

DO YOU NEED AN IT REVIEW?

DO YOU NEED AN IT ROADMAP?

DO YOU NEED RELIABLE IT?

HOW WE WORK

GET IN TOUCH

Contact us to discuss your IT concerns and growth plans.

DISCOVERY

We work with you to gain a deeper understanding of your IT issues and business objectives.

PRESENTATION

We present you with the most suitable technology to meet your requirements.

ROAD MAP

We will provide you with a bespoke IT roadmap that works with your business plan

MIGRATION

Our expert team will ensure a risk-free transition at a time that suits you.

GO LIVE!

Your IT system is secure, scaleable and LIVE!

OUR CLIENTS

"Matrix IT handled everything for us"

Head – Hampshire School

Our school desperately needed an upgrade to it’s Wi-Fi network. Matrix IT handled everything for us. They found us the right technology and installed it very quickly, with no disruption. Very professional and reliable.

“Matrix planned everything for us!”

MD – Recruitment Agency

When we had outgrown our small office, we had the daunting task of moving business premises, and I was very concerned about just how disruptive this would be. But Matrix planned everything for us! We simply packed up on Friday afternoon, and come Monday morning, we arrived at the new office and we….

DIRECTORS

Matt Faulkner

Managing Director

Louise Gascoigne

Operations Director

Steve Carnell

Commercial Director

Kev Penny

Technical Director

Get in touch

Interested in our IT and security services or simply need technical advice, please get in touch to speak to one of our IT experts.