Proactive monitoring is an essential aspect for any IT company or department. It will identify potential issues before they become a major problem. Our monitoring service here at Matrix is crucial.
Our network operation centre (NOC) monitors your IT systems, making sure that all systems are functioning properly, as well as alerting us of any that require attention. The Automatic Response Matrix Agent (ARMA) monitors for faults on your servers, workstations, networking and connectivity, 24 hours a day, 7 days a week. You can rest assured that your IT systems are in safe hands with our system monitoring services, leaving you to focus 100% on your key responsibilities.
We offer a free 30 days no obligation installation, which will provide you daily and monthly reports, this service also includes:
- Server Monitoring (proactive approach to support).
- Application Monitoring.
- Reporting of systems.
- Daily/weekly/monthly reports.
- Linked into portal for SLA reporting.
- PC monitoring.
- Printer levels monitoring.
- Raided systems monitoring.
If you would like advice or are interested in our system monitoring services, please contact us via email or phone at 01329 888444.