Matrix IT offers a wide range of IT support services, IT solutions, service level agreements (SLAs) and managed IT services. We continually monitor needs and usage and adjust the contract accordingly to save your business money. Our experience and knowledge of computer services and IT solutions will move your business forward. We work closely with you to provide an excellent support service.
IT services that we provide include:
- Managed IT services
- Fully Managed IT services
- Partially Managed
- 24/7 Helpdesk support
- System monitoring
- On-site engineers (permanent if required)
- Online reporting system
- Ticketing system – from which the problem will be tracked until resolved.
- Daily checks and live system checks of critical business applications/systems.
- Reporting to key personnel
- Peace of mind knowing that a professional, reliable company is meeting your IT needs
To find out more information about the most cost-effective IT solution for your company, please contact us via email or phone at 01329 888444.